Overview
At Aram Care, your satisfaction and safety matter to us. Because our products are health and nutrition supplements, please read this policy carefully before requesting a return.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us at info@aramcare.in within 7 days of delivery with your order number and a photo of the item. We will arrange a free replacement or a full refund.
Unopened Products
Unopened products in their original, sealed packaging may be returned within 7 days of delivery for a refund or exchange. Shipping costs for such returns are the responsibility of the customer unless the return is due to our error.
Opened or Used Products
For hygiene and safety reasons, we are unable to accept returns or exchanges on products that have been opened or used, except in cases of a genuine quality issue.
How to Request a Return or Refund
- Email info@aramcare.in or call (+91) 9444171505 with your order number
- Include a brief description of the issue and photos if the product arrived damaged or incorrect
- We will review your request and respond within 2–3 business days
Refunds
Approved refunds are processed back to your original payment method via Razorpay within 5–7 business days of approval.
Contact Us
For any questions about this policy, reach us at info@aramcare.in or (+91) 9444171505.